Engineering review, quality inspection, export documentation and logistics coordination — the services that surround every order.
Service register
Services
Everything the desk does around an order — each service its own ledger line, priced and reported separately.
Services around the order
Each entry below is a line in your account ledger — priced separately, so you only pay for what you use.
01
Market & price research
Landed-cost estimates and supplier benchmarks before you commit a budget.
02
Supplier shortlisting
Three to five audited candidates per requirement, compared in one sheet.
03
Sample coordination
Samples collected, labeled and couriered together, with our own notes attached.
04
Contract & payment support
Purchase terms, payment schedules and trade-term advice put in plain writing.
05
Pre-shipment inspection
Quantity, workmanship and packing checked against the order sheet before release.
06
Claims & follow-up
Discrepancies raised with suppliers and pursued until a written resolution.
How an order moves through the house
Step 01
Brief us
Product, target price, quantities and destination — a one-page brief is enough to start.
Step 02
Sourcing & quotation
We shortlist audited suppliers and return one itemized quotation, usually within two working days.
Step 03
Order & inspection
We place the order, follow production and inspect the goods against the order sheet before release.
Step 04
Shipping & documents
Consolidated freight, complete export paperwork and after-sales follow-up until the file is closed.
Frequently asked questions
How do you charge for your services?
Either a commission on the order value or a fixed fee per service — the rate is stated in the quotation before you commit, and it never changes mid-order. Every cost appears as its own line.
How do you vet the suppliers you work with?
Business licenses and export records are checked first, then an on-site audit of capacity, quality routines and working conditions. Only suppliers that pass are entered in our network, and they are re-audited on a rolling schedule.
Can you handle small or trial orders?
Yes. Trial orders are how most long-term accounts begin. Where a factory minimum is higher than your need, we consolidate your order with others or negotiate a sample run — state your target quantity and we will say plainly what is possible.
What happens if goods arrive with problems?
Because we inspect before shipment, most problems are caught at the factory. If a discrepancy still reaches you, we raise the claim with the supplier ourselves and pursue it to a written resolution — replacement, repair or credit.
How quickly do you answer an inquiry?
Every inquiry is acknowledged within one working day. A full itemized quotation usually follows within two working days, once supplier prices are confirmed.
Tell us what you need to buy.
We answer within one working day.
Send the product, target quantities and destination — your trade manager replies with an itemized quotation and a realistic schedule.